When you take out a subscription on our website you are essentially saying I'd like a recurring order of that product. You can choose the products and frequency of deliveries easily when you log in on our website.

You can add from a product page or add from inside your account. Set the frequency you'd like and you’re done!

Click Subscribe on our website and Login. You have the choice to Skip the next delivery, Reschedule or cancel/pause your subscription from your dashboard.

Click Subscribe on our website and Login. You can edit the quantity or swap the products you have subscribed to.

Click Subscribe on our website and Login. You will see a button to Reschedule or Skip your next order.

When you initially set up your subscription you will be asked to add your card details and choose an order frequency. On your first subscription you will be charged for that order with a 50% discount and it will be sent to you asap. We will then securely hold your details in our system and you will not be charged again until the day before your next order is due to be sent. (Remember those frequencies you set up?) Don’t worry though we’ll email you before this time to let you know of an upcoming charge and delivery.

Please note it is your responsibility to update your delivery dates of your orders as this system will automatically send the next order on the date specified.

Click Subscribe on our website and Login. Click Addresses and Payment Details in the menu on the right to make the necessary changes.

Don’t worry you’ll be notified straight away if your card has been declined on your next charge date. To update your details to resume deliveries, click Subscribe on our website and Login.

Click Addresses and Payment Details and amend accordingly. Click Upcoming Orders and you can click 'Send Now' on the dashboard to release your next order.

No, in fact it pays to be a subscriber as you’ll receive a 50% discount off your first order then 15% off future orders by subscribing.

Click Subscribe on our website and Login. Click Addresses and Payment Details on the right menu and scroll down to Your Addresses and make the necessary changes.

Yes! We offer free delivery on all orders at Devoted. You can choose to pay a small fee for express delivery.

Click Subscribe on our website and Login. Scroll down the page to the ‘Add Discount Codes’ section. Add the discount and click ‘Apply’.

Go to your account when logged in and click the Manage Subscription button. Scroll down the page to the ‘Add Discount Codes’ section. Click ‘Redeem Rewards’ and follow the process.

Yes, you can buy as you normally would on the website as well as having recurring subscription orders.

Yes!

For any upcoming subscription product, we will send you a reminder email prior to your order being dispatched so as to give you plenty of time to ensure you still want the order or if you would prefer to move it back to a later date.

If you decide you don't want the order on this occasion, but don't push the order date back within your subscription account or contact us via email for help before the order is despatched, the order will continue to be delivered.

It is then your responsibility to reject the delivery or return the order for a full refund.