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Devoted Rewards

Start earning points on every order and watch your rewards grow!

Collect
Points

Earn points on every order and by completing small tasks to watch your rewards grow

Get
Rewards

Turn points into money off future orders, free stuff and more!

Double
Points

Subscribers earn even more with DOUBLE points on every £1 spent

GETTING STARTED IS EASY

  • Create an account - Signing up is easy! Don't forget to tell us your dog's birthday for bonus party points!
  • Log in - Make sure you're logged in when you shop to collect points
  • Start shopping - Earn points on EVERY order of your pup’s favourite food
  • Spend your points - Redeem points for money off orders, subscriptions and more!

HOW TO EARN POINTS

  • Earn 1 point for every £1 spent
  • Subscribe and for every £1 spent you’ll earn DOUBLE points
  • Subscribe to SMS and earn 100 points
  • Earn 50 points for sharing your pup’s birthday
  • Earn 50 points when you Like us on Facebook
  • Earn 100 points when follow us on Instagram
  • Earn £10 when you refer a friend and get them £10 off their first order!

VOUCHERS

Use for £5, £10, £15, £20 off your next subscription or just for a one off purchase

FREE GIFTS

Swap your points for free food or treats

CHARITY

Give your points to a dog in need and support Birmingham Dogs Home

FAQ's

What is Devoted Rewards?

When you join Devoted Rewards, you become part of a passionate community committed to improving their pets' lives through high-quality nutrition. Our loyalty program is designed to thank you for this commitment. By continuing to support Devoted Pet Foods, you'll accumulate Pup Points, which you can redeem for rewards for both you and your furry friends.

How do I join Devoted Rewards? Is it free?

Joining Devoted Rewards is entirely free. Simply create an account on our website to become part of our pack. If you sign up while purchasing your first subscription, you'll be awarded DOUBLE points!

Who can join Devoted Rewards?

Anyone can join Devoted Rewards, as long as we ship to your country. We welcome all pet lovers!

How does your reward program work?

Our rewards program is straightforward: earn Pup Points by shopping and engaging with us. These points can be exchanged for discounts, free products, or even used to support charitable causes. We're always adding new and exciting rewards, so stay tuned for updates.

How can I earn points?

You can earn Pup Points in several ways:

Make a purchase on www.devotedpetfoods.com and earn 1 Pup Point per £1 spent (2 points for subscribers). Look out for double or double points events.

Refer friends to earn £10 and get them £10 off their first order.

Celebrate your pet’s birthday with us (50 points).

Follow us on social media platforms like Facebook and Instagram to earn more points.

What am I agreeing to by joining Devoted Rewards?

By joining Devoted Rewards, you agree to become an active participant in our community focused on positive nutrition for dogs. You'll receive emails about your account, points balance, and information on special points events and new rewards.

Where can I see how many points I have earned?

Check your points balance and any pending points in the overview or Devoted Rewards section of your account and log in.

What does "pending points" mean?

Pending points are points earned from recent actions that haven't fully processed yet. They typically become available within 2 days.

Is there a limit to the number of points I can earn?

You can earn unlimited points through purchases with a limit of 1500 per purchase. Some actions may be restricted to one-off, such as following us on social media.

How do I spend my points?

Log into your account and go to the Devoted Rewards section to redeem your Pup Points for rewards. You can select rewards based on your points balance; unavailable options will be greyed out. Once you confirm your selection, you'll receive a discount code.

Can I save up all my claimed vouchers and use them all together to get my order completely free?

Voucher codes cannot be combined with other discounts or codes.

Will my points or vouchers expire?

Pup Points don't expire. Vouchers expire two years after being claimed.

What happens to my points if I return a product or my order is cancelled?

Points for returned or cancelled orders will be reversed.

How does the refer a friend program work?

Share your unique referral code with friends. They'll get £10 off their first purchase, and you'll get £10 off your next order too. If a referred friend cancels or returns their order, the £10 will be removed from your account.

My points aren't applying to my account when I make an order online?

Ensure you are logged into your account during checkout. Points may take some time to appear as pending. If you forgot to log in, contact us with your details to apply the points.

How do I add my dog’s birthday into my Devoted Rewards account?

Navigate to the Devoted Rewards section and look for the "Ways to Earn" area. Click on the Pet’s Birthday option and enter the birthday details.

How do I leave the program?

If you decide to leave Devoted Rewards, contact us to unenrol you. You'll lose any accrued points, but you can rejoin anytime, starting your points balance from zero.

JOIN THE DEVOTED FAMILY AND WIN

Be in with a chance to win a £20 Amazon Gift Card in our quarterly draw!
Get first access to latest promotions and products and keep your pet feeling and looking great.