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When you join Devoted Rewards, you become part of a passionate community committed to improving their pets' lives through high-quality nutrition. Our loyalty program is designed to thank you for this commitment. By continuing to support Devoted Pet Foods, you'll accumulate Pup Points, which you can redeem for rewards for both you and your furry friends.
Joining Devoted Rewards is entirely free. Simply create an account on our website to become part of our pack. Just by signing up, you'll receive 100 Pup Points. If you sign up while purchasing your first subscription, you'll be awarded an additional 300 Pup Points!
Anyone can join Devoted Rewards, as long as we ship to your country. We welcome all pet lovers!
Our rewards program is straightforward: earn Pup Points by shopping and engaging with us. These points can be exchanged for discounts, free products, or even used to support charitable causes. We're always adding new and exciting rewards, so stay tuned for updates.
You can earn Pup Points in several ways:
Make a purchase on www.devotedpetfoods.com and earn 1 Pup Point per £1 spent (3 points for subscribers). Look out for double or triple points events!
Create an account to earn 100 points, or 300 points if you’re subscribing for the first time.
Refer friends to earn 250 points (750 if you’re a subscriber).
Celebrate your pet’s birthday with us (250 points, 500 for subscribers).
Sign up for our newsletter (20 points, double for subscribers).
Follow us on social media platforms like Facebook and Instagram to earn more points.
By joining Devoted Rewards, you agree to become an active participant in our community focused on positive nutrition for dogs. You'll receive emails about your account, points balance, and information on special points events and new rewards.
Currently, Pup Points can only be earned through purchases made on our website. However, we're open to expanding this feature in the future.
Check your points balance and any pending points in the overview or Devoted Rewards section of your account.
Pending points are points earned from recent actions that haven't fully processed yet. They typically become available within a few weeks.
There's no limit! You can earn unlimited points through purchases, though some actions may be restricted to once-off.
Log into your account and go to the Devoted Rewards section to redeem your Pup Points for rewards. You can select rewards based on your points balance; unavailable options will be greyed out. Once you confirm your selection, you'll receive a discount code.
Voucher codes cannot be combined with other discounts or codes.
Pup Points don't expire. Vouchers expire two years after being claimed.
Points for returned or canceled orders will be reversed.
You can find any unspent vouchers in the "MY REWARDS" tab of your account.
Share your unique referral code with friends. They'll get a discount on their first purchase, and you'll earn points once they make a qualifying purchase. If a referred friend cancels or returns their order, the pending points will be removed from your account.
Ensure you are logged into your account during checkout. Points may take some time to appear as pending. If you forgot to log in, contact us with your details to apply the points.
Navigate to the Devoted Rewards section and look for the "Ways to Earn" area. Click on the Pet’s Birthday option and enter the birthday details.
If you decide to leave Devoted Rewards, contact us to unenroll you. You'll lose any accrued points, but you can rejoin anytime, starting your points balance from zero.